Technology needs to evolve after go-live.
We support the operation of your applications, servers, networks and equipment with specialized support, maintenance and continuous improvement. We prevent problems before they affect your business.
Support that stays ahead of problems.
We take care of your applications, servers, networks and equipment before anything fails, and we fix it fast when it does.
Equipment maintenance and repair
We receive your equipment to diagnose and repair it, with follow-up until it works again.
Remote support
We connect to your equipment and servers to resolve incidents remotely, quickly and securely, without slowing your team down.
Connectivity
We handle every kind of connection: WiFi, WiFi mesh and wired LAN networks, with configuration, monitoring and maintenance so your team is always connected.
Server assembly and cloning
We design, build and launch servers, physical or in the cloud, and clone them to migrate, replicate environments or protect them against any contingency.
Server virtualization
We virtualize servers with Hyper-V to consolidate equipment, make better use of hardware and simplify administration and backups.
Infrastructure that scales
We assess your needs and scale infrastructure efficiently and cost-effectively.
We detect deviations before your team notices them.
Automatic backups to remote servers.
Patches, certificates and dependencies kept current.
We adjust before things slow down.
Teams that resolve issues, and get to the root cause.
Application Support L2 and L3: from handling an incident to the underlying fix.
Functional and technical support
The first specialized team that resolves what happens in production.
- Incident handling and usage questions
- Error diagnosis and log analysis
- Configuration and data adjustments
- Escalation to level 3 with context
Engineering and root-cause fixes
When the problem is in the code, the architecture or the infrastructure.
- Bug fixes in code
- Performance and query optimization
- Architecture and integration changes
- Root-cause analysis so it doesn't happen again
When something fails, you know what's happening and who's fixing it.
Detection
Automatic alerts or notification from the client's team.
Diagnosis
We prioritize, reproduce and find the cause.
Resolution
We fix and validate in production.
Improvement
We document and prevent it from happening again.
Software doesn't end
when it goes into production.
- Evolutionary maintenance: new features without stopping operations
- Modernization of legacy applications
- Monthly improvements prioritized with your team
- Status, incident and performance reports
Usage and stability indicators
We detect opportunities
Small, frequent deliveries
Without stopping operations
We operate where your application lives.
We work with AWS and cloud servers, shared or private, and integrations
with third-party services, online payments and AFIP.
Looking for specialized support for your technology?
Tell us which applications, servers, networks or equipment you need looked after and we'll set up the support scheme that works best for you.